COURSE OBJECTIVES: This course introduces client side web development. Students learn how to create web pages using HTML 5 and CSS3. These web pages will include; forms, cascading style sheets, tables, video and sound. Students also will gain exposure to a popular scripting language that will enable them to add additional functionality to their web pages. For example, students will be able to create rollover images (using CSS), create browser windows, and dynamically alter content in their pages. Script language concepts will include variables, loops, and conditions.
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Tuesday, 21 February 2017
knowledge about multiple topics relevant to managers and cross-cultural management. You will apply your learning by analyzing Case number 11 (page IC3), "Mahindra and Mahindra (B): An Emerging Global Giant?".
You have acquired a vast knowledge about multiple topics relevant to managers and cross-cultural management. You will apply your learning by analyzing Case number 11 (page IC3), "Mahindra and Mahindra (B): An Emerging Global Giant?".
You will read the case and answer the questions on page IC12. The end product is a paper that includes a comprehensive analysis of the organization and includes the concepts that you have learned from the text and outside resources. You must include citations in text and a reference page (APA format).
Requirements for the Paper
Address the questions (page IC12).
You will also integrate the questions (Goals) throughout as part of your analysis. In addition, be sure to address the following
• Provide a cultural profile of the company and it's historical background
• Discuss the communication issues as they move into emerging markets such as the United States
• Discuss the staffing policies and HR challenges that will be used
• Discuss leadership and motivation.
• Explain issues of concern that should be addressed
• Describe the organizational structure and changes necessary to facilitate expansion
• Provide a cultural profile of the company and it's historical background
• Discuss the communication issues as they move into emerging markets such as the United States
• Discuss the staffing policies and HR challenges that will be used
• Discuss leadership and motivation.
• Explain issues of concern that should be addressed
• Describe the organizational structure and changes necessary to facilitate expansion
Due: Sunday by 11:55 p.m. ET.
Format
• You must include a Reference page in APA format along with in text citations throughout the paper.
• Minimum of 3 referred or peer-reviewed journals must be used in your references list. You can find these through the online library. There is no limit on the number of references used; however, make sure the sources are credible. For your information, Wikipedia is not a credible research source, so do not use it in your reference page.
• The paper should be 5-7 pages minimum of text
• Margins should be 1 inch and font should be size 12; either Times New Roman or Arial.
• You must include a Reference page in APA format along with in text citations throughout the paper.
• Minimum of 3 referred or peer-reviewed journals must be used in your references list. You can find these through the online library. There is no limit on the number of references used; however, make sure the sources are credible. For your information, Wikipedia is not a credible research source, so do not use it in your reference page.
• The paper should be 5-7 pages minimum of text
• Margins should be 1 inch and font should be size 12; either Times New Roman or Arial.
Customer Satisfaction Strategy
Select a company with which you are familiar. The company should have a sales force and customer service division.
You are in charge of coming up with a customer satisfaction strategy to help the organization increase sales and customer satisfaction.
Part 1
Create a 1,050- to 1,400-word customer satisfaction strategy. In this strategy include the following:
Identify parts of the sales process that can result in improved or reduced customer satisfaction.
Examine the importance of follow up to the sales relationship. How does follow up help increase customer satisfaction?
Explain how the unhappy customer also presents opportunities within the sales process.
Determine the relationship of customer service and sales within the organization. Does the relationship seem to support the customer? Do sales and service appear to work together or is the relationship adversarial?
Recommend ways to change this relationship to improve customer satisfaction.
Discuss the ways this change to the service and sales relationship will benefit the organization as a whole.
Part 2
Create a script of no more than 350 words addressing unhappy customers. The cause of the unhappy customer is up to the team and can include more than one cause and the script(s) should include the following:
The script is a response to an unhappy customer.
The script includes an option for refunding or exchanging a product or service.
The script allows you to regain the customer's trust.
Individual Assignment: Customer Satisfaction Strategy
Purpose of Assignment
Customer satisfaction is one of the key aspects of an effective sales relationship. The Customer Satisfaction Strategy assignment allows students to create a plan and strategy to manage this relationship as well as that between sales and customer service. The assignment also includes a script which provides students with a chance to create a dialogue that would take place in the typical challenging sales relationship.
Grading Guide
his assignment, you are required to design, develop, and implement a mini-online, six (6) week course, using the Course Management System (CMS), Blackboard.
Scenario: In this assignment, you are required to design, develop, and implement a mini-online, six (6) week course, using the Course Management System (CMS), Blackboard.
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you are required to design, develop, and implement a mini-online, six (6) week course, using the Course Management System (CMS), Blackboard.
Scenario: In this assignment, you are required to design, develop, and implement a mini-online, six (6) week course, using the Course Management System (CMS), Blackboard.
Critique the sample paper provided below. Add appropriate comments, noting good and bad aspects of the paper. Use the rubric to make a numerical evaluation. Report each category of the rubric and the points you give the paper. Provide a total points and letter grade. Be sure to give specific details to support your evaluation of each area.
Critique the sample paper provided below. Add appropriate comments, noting good and bad aspects of the paper. Use the rubric to make a numerical evaluation. Report each category of the rubric and the points you give the paper. Provide a total points and letter grade. Be sure to give specific details to support your evaluation of each area.
Wednesday, 23 April 2014
Ghana Corporation has 10,000 shares of its $100 par value, 7 percent cumulative preferred stock outstanding and 50,000 shares of its $1 par value common stock outstanding
Ghana Corporation has 10,000 shares of its $100 par value, 7 percent cumulative preferred stock
outstanding and 50,000 shares of its $1 par value common stock
outstanding. In Ghana’s first four years of operation, its board of
directors paid cash dividends as follows: 2009, none; 2010, $120,000;
2011, $140,000; 2012, $140,000.
Determine the dividends per share and total cash dividends paid to the preferred and common stockholders during each of the four years. If an amount is zero, enter "0". If required, round your answers to two decimal places.
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Determine the dividends per share and total cash dividends paid to the preferred and common stockholders during each of the four years. If an amount is zero, enter "0". If required, round your answers to two decimal places.
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