E-Commerce at Amazon.com
Amazon started as an e-commerce book site and has now added music, toys, electronics, software and clothes to is list of product offerings. You are welcome to review the following articles from Proquest.
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1. What are the advantages and disadvantages of selling books and goods over the internet?
2. Amazon offered Prime membership and same-day delivery. Will this destroy local retail buisness?
3. What do traditional stores have to gain from setting up an e-commerce side to complement their retail stores?
There are two specific learning outcomes: 1) Identify critical success factors of e-commerce operations management. 2) Compare and contrast e-commerce operations management to traditional operations management.
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